Frequently Asked Questions
Clear answers to help you send money with confidence. Have more questions? Call us directly.
How fast are money transfers?
Transfers to most Latin American countries are often completed within minutes or the same business day. Speed depends on the destination country, service type, and receiving method. We prioritize fast, reliable delivery for your remittances.
What are your fees and exchange rates?
We offer competitive, transparent pricing with no hidden fees. Our exchange rates are updated in real-time to give you the best value for your money transfer to Latin America. Visit our Santa Barbara location or call us for the most current rates and fee structure.
Is my money transfer secure?
Absolutely. As part of Ria Money Transfer's global network, we adhere to strict security protocols and regulatory compliance. Your funds and personal information are protected with industry-standard security measures.
Which countries can I send money to?
We specialize in remittances to Latin America, including the Dominican Republic, Mexico, Guatemala, El Salvador, and many more. Through Ria's network, we can send money to over 100 countries worldwide.
How can I track my transfer?
Every transaction receives a unique tracking number. You can track your transfer status online through Ria's website or mobile app, or call us at (805) 500-8903 for assistance.
What do I need to bring for an in-person transfer?
Please bring a valid government-issued photo ID (driver's license, passport, or matrĂcula consular) and the recipient's full name and location details. For larger amounts, additional information may be required. We're here to help you every step of the way.
Still have questions? Get personalized assistance from our local team.
Address: 2917 De La Vina St, Santa Barbara, CA 93105